Kendrick Import’s Weblog
another weblog from Kendrick Imports

Jun
03

Longer length Rogue Gaiters in Ripstop Canvas now available from Kendrick Imports.

 

35cm long and in the same great ripstop canvas as the short gaiters these new length gaiters give added protection – great for this UK summer weather we are presently enduring!!

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Great value at £18 – check them out only available from Kendrick Imports

0845 475 1281

http://www.kendrickimports.com

 

 

 

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Apr
15

We try to give 100% customer care to all of our customers. A happy customer is some-one who will come back again and spread the word that our Rogue products and service are great!

Our ethos is pretty much as below!

The Ten Rules of Customer Service at Kendrick Imports

1. Know what it is that your customers want by listening to them, they let you know what they want and how you can provide good service.
2. Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying. Don’t assume anything… if you do you will make an ASS out of U and ME!
3. Communicate regularly so that you are aware of problems or upcoming needs.
4. Make customers feel important and appreciated.
5. Help customers understand your systems. And be willing to “bend the rules” for individuals.
6. Always do what you say you are going to do.
7. When something goes wrong, apologise. Deal with problems immediately and let customers know what you have done.
8. Try to exceed customer expectations.
9. Encourage feedback from customers and welcome suggestions about how you could improve.
10. Never forget customers have a choice!

This letter was received this week and we are very proud of it! Thanks for taking the time to write to us Phillip.

Kendrick Imports is happy to help you so please give us a call if you need anything!

Apr
08

It’s a well known fact that to prevent snake bites when walking in Africa you should wear boots…… and why not Rogue boots?  After all they are made in Africa for the African environment.

We have always told our children “watch where you are walking”, “take a torch with you”, “put on your boots” etc. etc. but last night whilst sitting around a fire cooking some meat there was a “kerfuffle” behind us.

The Jack Russel puppies were barking and jumping backwards under the tree behind us. Upon investigation a 60cm spitting cobra was seen raising itself up spitting at the dogs and spitting at them (its defence mechanism) and then retreated into its almost invisible hole in the ground.

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One of the two pups had venom in their eyes which gives a burning sensation and causes inflammation.  The venom needs to be rinsed out with lots of water and after a couple of days the eyes should be back to normal with the dog learning a hard lesson about what to do when seeing a snake!

It was a good reminder lesson to us all as well that so close to the house lives a dangerous snake and that even when relaxing in the evening under a beautiful moon lit African sky, Rogue boots should still be the order of the day.

The Rogue Desert boot is a perfect choice as it is light-weight, comfortable and can be worn with or without socks.  Mental note to self….. pop mine on too tonight!

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The whole range of Rogue boots are available in the UK from Kendrick Imports and prices include P&P.

Mar
14

Kendrick Imports – Rogue talent spotted!

Rizzle Kicks spots raw Rogue talent!!

Shame he wasn’t wearing his usual Rogue hat!!!

Enjoy this one!

Feb
24

Why you need to wear Rogue Desert Boots.

One good reason you should always wear your Rogue Desert Boots is that you never know where life’s road will take you.

You may prefer to go bare-foot… but won’t have much protection from muddy / slippery conditions.

You may prefer to wear flip flops… but they have no grip and are hard to keep on your feet when walking on slippery inclines.

The attached image shows 3 of us walking unexpectedly along a rocky river path this week… The Rogue Desert Boots stepped up to the mark and were cool, soft, comfortable and afforded the grip and support needed for the walk.

Just goes to show that it is always worthwhile wearing your Rogue Desert boots when out and about.

Rogue Desert Boots are available from Kendrick Imports and will be comfortable form the moment you put them on.

Feb
24

Rogue Outdoor Gear is now available in the National Geographic shop in Knightsbridge London – (opposite Harrods).

Rogue boots, Rogue hats, Rogue bags and Rogue Buffalo and money belts are now part of National Geographic’s chosen brands.

The Rogue Collection is not just a product…. It’s a lifestyle.

The background to the Rogue collection goes back to 1974. Since then  two generations of the Selke family have been designing and making a range of outdoor gear in the Lowveld of South Africa on the border of the Kruger National Park. With Park Rangers, Field Guides and Outdoorsmen as their clients the products have, over the years, earned a reputation for strength, durability and function.

In a world where “planned obsolescence” is the norm, Rogue products have been tried and tested in some of the harshest – and beautiful – backcountry conditions Africa has to offer. Noticing the durability and style of this iconic outdoor gear, tourists and other outdoorsmen around the world have been demanding access to the same rugged Hats, Boots and Bags.

The products are manufactured by Shangaan craftsmen and women and the company abides by strict ethical and fair trade standards.

Rogue Outdoor Gear

If you are not able to see the range in London or in your local Outdoor shop, then check out Kendrick Imports for the full range of products.  You can buy on-line in the secure knowledge that if the product is not quite what you wanted or not quite the right size, you can exchange or have a refund.  Kendrick Imports has a great reputation for customer care.  If you need to chat about any of the products give us a call on 0845 475 1281 and we will be happy to talk to you.

Feb
19

This culvert in the Kruger Park in South Africa close to the home of Rogue Outdoor Gear, was at the heart of a flash flood earlier this month.

In January it was lush, green and the home to a vast array of plants and animals.

Culvert prior to flash flood in Kruger

This weekend, after the flash flood it was barren and bare. Swept clear by the huge volume of water that flooded down the river.

Swept clear after the flood

 

The flood was over in a few days but the effect will be long-lasting .

 

The Kruger Park is a great place to visit, either on your own and driving yourself, or as part of an organised game drive.  Rogue safari hat and Rogue boots  are all part of the kit you will need and are available from Kendrick Imports.

Jan
24

It’s the time of year when we all want to escape the depressing grey UK skies for the African blue sky with the warmth of the sun on your back.

The African blue sky!

If you are planning to do just that there are three Rogue products you should consider taking.

Rogue Canvas Airhead  Hat (available in sand or olive colour canvas)

Rogue Canvas "breezy" hat

  • Handmade in South Africa
  • Made from good thick cotton canvas with mesh sides so that the sun you have escaped to find is kept off your head but the heat can escape through the mesh sides – simply brilliant.
  • Perfect colours and weight of canvas for that safari!
  • £27.50

Rogue Desert Boots

Rogue Desert Boots

  • Handmade in South Africa
  • Khaki Colour soft Suede
  • Padded top
  • The perfect travel boot and for walking in the African bush or wearing on game drives.
  • Can be worn during the day with shorts (with or without socks)
  • Perfect to wear for more formal evenings with trousers
  • A truly comfortable travel boot
  • £75

Rogue Canvas Sling bag (available in sand or olive colour canvas)

Rogue canvas bush sling bag

  • Handmade in South Africa
  • Made from good thick cotton canvas
  • Outer pockets for essentials such as sun cream and water
  • Inner zip pocket for valuables
  • Plenty of room inside for  a day in Africa such as in sect repellent, binoculars and camera.
  • £65

All three Rogue products available in the UK from Kendrick Imports so you can buy them in the grey sky and use them in the blue!

Jan
21

I came accross this photograph and thought it might raise a few smiles – and we love smiles!

Can you spot the Rogue?  

Stay calm and look as if you know what you are doing!

We think the advice should be – carry on and look as if you know what you are doing – you might not get noticed!

Alternatively you could kit yourself out in Rogue boots, hat and accessories so that you do stand out in the crowd as some-one who does know what they are doing!

2012 is now hear and our first order of 2012 will leave the Rogue factory in South Africa this week.  We have loads of great products for 2012 and can’t wait to see even more people in Rogue hats this year!

Have a look at our website  for the latest Rogue products.

Dec
31

We have had a great year with Rogue in 2011 with some new great products that have become firm favourites such as the Rogue Pamplona 110P hat and some old favourites that remain great sellers such as the Rogue suede breezy 301K hat.  Our 301K has been worn by Barney the coliie during the Christmas period and we think suits him well!

Collies love Rogue hats

It has been a long Road to get the Rogue brand as well known as it is now in the UK – but we are now in lots of High Street independent shops and many outdoor shops and web sites as well as all products being available from Kendrick Imports.

Rogue - a great 2011

Thanks to all of our customers during 2011 and we look forward to  developing the brand further in 2012 and introducing a wider range of Rogue hats, boots and bags.